Terms & Conditions

We keep a record of some of the information you give us, such as your contact details, purchases with us and any email correspondence you may send us. We do this as it helps us to process your order efficiently, deal with any queries you may have and track any concerns you may have had with our products or services. We do not pass on your details to any third party but may, from time to time, use your information for our own marketing purposes. We reserve the right to cancel or delay an order where we have incomplete order details or fraudulent activity is suspected. 

For more information check out our comprehensive guide to our privacy policy, here. 

British Baby Box reserve the right to withdraw any offer at any time without prior notice. 

We try our best to maintain stock availability, but occasionally we may sell out of an item and have to wait a short period of time for new stock to arrive. We will always endeavour to fulfil your order as promptly as possible.

Please note British Baby Box orders cannot be amended once order confirmation email has been sent. Please check your Shopping Cart contents before checking out and ensure that the correct delivery address has been entered.

The total liability for any claim, howsoever arising, shall not exceed the price of the goods supplied by British Baby Box. 

If you require further information about any of our products or advice about your order please email hello@britishbabybox.com. Whilst every effort is made to ensure that the information on this website is correct, British Baby Box cannot accept responsibility for any errors made. Patterns and packaging may vary from those shown on the website. 

All content included on our website is the property of Britishbabybox.com and is protected by UK and International Copyright Laws. Any other use, including the copying, reproduction, modification or distribution of the content of Britishbabybox.com is strictly prohibited. All rights reserved. 

This website is owned by British Baby Box.  British Baby Box has taken every care to ensure that the descriptions of items on our site are as accurate as possible. However, price and availability information is subject to change without notice. Prices are correct as of 01/11/2020. This does not affect your statutory rights. We have tried to ensure that the colours on the website are an accurate reflection of the actual colours of our products. However, due to differences in colour palettes with electronic imagery, we cannot guarantee a precise colour match.

Do you have any questions regarding our Terms and Conditions? If yes, please send us an email at hello@britishbabybox.com or call us on 07850 220661 or 07813 692835.